Privacy policy

 

Last updated: September 2025

1. Introduction

Niraë Wellness Lab values your privacy and complies with the GDPR (EU Regulation 2016/679). This Privacy Policy explains how we collect, use, and protect your personal data.

 

2. Data Collected

  • Identification: name, email, address

  • Payment details (processed securely, not stored)

  • Order history

  • Browsing data (cookies, analytics)

 

3. Purpose of Processing

  • Processing and shipping orders

  • Customer support

  • Marketing communication (with consent)

  • Analytics and performance improvement

 

4. Legal Basis

  • Contractual necessity (order fulfillment)

  • Consent (newsletter, marketing)

  • Legitimate interest (site improvement, fraud prevention)

 

5. Data Hosting & Service Providers

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.
Your personal information is stored through Shopify’s data storage, databases, and application, protected by GDPR-compliant security.

Additionally, our domain is managed by Viaduc, 9 rue Grandet, 49100 Angers, France, which acts as our domain registrar and technical hosting partner. Viaduc does not process customer data directly but ensures secure domain and infrastructure management.

For more details, please refer to Shopify’s own Privacy Policy:
https://www.shopify.com/legal/privacy

 

6. Data Retention

Data is kept for as long as necessary for contractual and legal obligations, then securely deleted.

 

7. User Rights

You may request access, correction, deletion, restriction, portability, or objection.
Requests: contact@nirae.eu

 

8. Cookies

The site uses cookies for essential functionality, analytics, and marketing. You can manage cookies in your browser settings or via the consent banner available on our site. The consent banner allows you to accept or refuse non-essential cookies.

 

9. Contact

For any questions about this Privacy Policy, please contact Niraë Wellness Lab:
📧 contact@nirae.eu
📍 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France

 

For full legal information, please refer to our Terms of Sale or our Legal Notice.